Customer Marketing Manager

JOB TITLE: Customer Marketing Manager – Brand Group

REPORTS TO: General Manager - Customer Marketing

COUNTRY: India

LOCATION: Gurgaon head office

DEPARTMENT: Sales

JOB PURPOSE:

a) Create compelling brand connections with shoppers at the point of purchase.

b) Create brand strategies to win with trade customer across channels.

c) Control and efficiently deploy budgets for brand building activities in trade.

d) Deliver a perfect punch on brand initiatives.

DIMENSIONS OF THIS ROLE:

Business Locations: Markets across India

People: Matrix interface across departments for day to day business needs –

• Marketing – Category managers, Brand teams

• Sales – Regional heads, Demand team, regional Customer Marketing team

• Support functions - R&D, CQ, Legal, Finance, Logistics, Procurement etc

Budgets: .

Maintain hygiene across multiple budget pools – TM, Crayon, Captain, Rural & Mtrack/alternate & control a budget pool of approx INR 3 Cr – 40 Cr

Being Connected: The role requires networking & interfacing with:

. Peer group FMCG/Foods companies to share best practices and benchmark brand/trade strategies.

. An array of specialist service providers / consultants to design & implement brand/trade strategies.

. Above-country Customer Marketing functionaries to share & re-apply BIC brand/ trade strategies.

KEY RESPONSIBILITIES:

. Create compelling brand connections with shoppers at the point of purchase – Make brand campaigns larger than life at the point of purchase by amplifying the single minded campaign proposition. Leverage relevant, multiple touch-points at the point of purchase such that the brand engages and wins with target shoppers.

This will necessitate:

• Powerful Activations – Work in sync with brand teams & agencies to create powerful activation platforms. Use innovative approaches to increase brand salience amongst target shoppers. Engage and captivate these shoppers and compel them to try our brands. Use differentiated inputs and scale basis campaign importance to brand objectives.

• Best-in-class trade visibility – Develop differentiated POSM by channel that is clutter-breaking and gives a synergistic ‘look & feel’ to a campaign. Develop a high quality PMU (semi/ permanent merchandising units) menu that brings alive brand imagery at the POP. Develop and execute customized visibility solutions – a POP vision(e.g. Guardian Pharmacy) - that add value to customers across trade channels. Develop and roll out relevant, Plano-grams for impactful shelf visibility.

• Consumer Promotions – Develop format/ brand strategy with differentiated inputs across strong & developing accounts and secure agreement by sharing the same with internal stakeholders. Create a pool of articles that haveunique appeal, connote value and are synergistic with brand imagery & campaign cues. Evaluate and share trackers for key promotions.

. Create brand strategies to win with trade customers – Identify and leverage key business drivers that will increase brand availability & stock depth, while accelerating shelf offtake. This includes:

• Trade marketing strategy – Develop a TM strategy with differentiated inputs by channel and market. Share and execute activities as planned in the annual TM calendar.

• Channel development – Identify opportunities to drive brand growth at the ‘Top, Middle & Bottom of the Pyramid’

Interface with the channel experts to formulate brand strategy by channel and support with adequate investments.

. Control and efficiently deploy budgets for brand building activities in trade – Monitor and share rolling FC on all trade spend pools (TM, crayon, captain, POP, activation etc). Operate within planned budgets and judiciouslyinvest in activities to drive brand growth.

Deliver a perfect punch on brand initiatives – Classify initiatives basis Star launch framework. Develop an annualinitiative calendar; share & secure stakeholder agreement. Circulate PP trackers for all key initiatives and ensure they meet/ exceed PP scores.

KEY BEHAVIOURAL COMPETENCIES REQUIRED :

Flexible thinking - Seeing issues from many different perspectives and comparing the pros and cons of at least two feasible options prior to implementation.

Teamwork - Developing cohesive teams within your area and across related departments, functions or sectors

Communication - Making clear and concise presentations, which are enhanced by visual and non visual aids and establishing an effective communication process

Customer Focus - Focusing the team/organization on adding value to customers and taking actions to build customer value.

EXPERIENCE/ KNOWLEDGE/ SKILLS:

Business & functional knowledge – Knowledge of the FMCG industry, esp. sales & distribution channels. Should be familiar with marketing concepts and comfortable interacting with agencies.

Technical skills – Project management, Budget control, communication etc

Experience - An MBA from a reputed B-school with 4-5 years of post-qualification experience in Sales/ Marketing, preferably in an FMCG-MNC. Prior experience in a similar role/ profile is preferred.

Incase you are interested, kindly mail me your updated papers (mentioning the Title of the Job you are applying for) at jobzoneforall@gmail.com






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Sourcing Group Manager Rigid Plastics Packaging

JOB TITLE: Sourcing Group Manager Rigid Plastics Packaging

DEPARTMENT: HO Procurement

COUNTRY: India

LOCATION: Gurgaon

JOB PURPOSE:

. Develop & implement sourcing strategies for Packing Material categories (Rigid Plastics Packaging) for India & Exports, ensuring continuous packaging at sites and optimization of costs.
. Develop & implement sourcing strategies for Plastics based Promotion items to ensure delivery of value on promotions.
. Apply Procurement skills to the procurement of Packing Materials that meet customer requirements and that deliver added value & savings for the business.

DIMENSIONS OF THIS ROLE

COMPLEXITY & INDEPENDENT THINKING:

1. Forecast prices systematically & accurately for major spend areas in a focused way for given supply markets.
2. Analyse expenditure to establish potential future price change impact on purchasing portfolio and the total forecast impact of purchasing activity on future business profitability.
3. Managing the critical sourcing of Plastic promotional items at 32 depots in the country, balancing risk & innovation to ensure delivery of value on promotions.
a. Non performance has a direct impact on sales
b. Requirement is non repetitive and needs to be executed RFT and speed – conceptualization, development to delivery in 4 months.
c. Sound judgement and empowerment required for making strategic/tactical balance work. Represent Procurement in Health Drinks EBTs and drive project activities and deliverables without the need for regular upward reference to higher purchasing levels.

PEOPLE:
Direct Reports:
Second Line Reports:
SOURCING GROUPS:
Interface with other Sourcing Group/Categories:
Interface with Group Functions w.r.t. Category activities:
Interact & collaborate with NHC & OTC representatives across all functions (R&D, CPS, CQ, Marketing, CES, Legal, Sales and Finance) in the business.
Manufacturing & Packing site personnel.
Sales, Logistics and Depots for Plastic Promotion items.
Interface with 3PM for Rigid plastic packaging
Interface with Vendors / Suppliers

MATERIAL:
1) Procurement of following categories of Packing material:
a) Rigid Plastic Packaging
i) PP/PET Jars
ii) Plastic Caps/Enclosures
b) Plastic Promotional items
c) Misc plastic packaging – Drums/Polybags
d) Across all brands / SKUs.
e) Across 16 sites.

KEY RESPONSIBILITIES:

Direction Setting:
1. Leads & drives translation of procurement objectives into sourcing group objectives for the category in order to ensure that sourcing group tasks & aims are articulated, understood & accepted by the team and the business.
Implement of sourcing strategies for OTIF (On Time, In Full) supply of materials within agreed budgets.
2. Understands & interprets the overall business direction & objectives and develops & aligns plans for the category to enable their achievement.
3. Develops plans and systems & processes to optimize the utilisation of resources for the category in order to successfully achieve business objectives.
4. Recognises strategic opportunities for business success in the category and challenge the status quo in order to champion Change and implement new initiatives through Sourcing Group Team.
Identify, lead & promote initiatives to generate continuous improvement on Costs, Quality & Service.

Business Planning:
1. Constructs & uses budgets to manage & monitor spends for the category and ensures that adjustment processes are in place for over/under achievement.

Procurement Practices:
1. Applies defined processes; SGM tools & techniques and OE through team in line with assigned areas of expenditure.
2. Identifies opportunities and uses a broad range of strategies in order to achieve cost control, cost containment targets and add value to area of expenditure through a total cost orientation.
3. Ensures thorough analysis of supply markets relative to category of expenditure in order to logically substantiate the evaluation of sourcing group & supplier management strategies.
4. Manage relationships and ways of working with key suppliers in order to align understanding & commitment with customer expectations.
Gather knowledge of supply markets, evaluate impact on purchase category & supplier management strategies through data analysis, option weightage and take decisions.
5. Applies the right supplier relationship spectrum viz., Leverage, Preferred, Partnership or Strategic Alliance in order to satisfy business needs.
6. Negotiates at tactical & strategic level to develop complex business unit and major company purchasing contracts appropriate to category of expenditure.

People:
1. Ensures that functional communication processes are in place in order to encourage the creation of an atmosphere that fosters seamless & timely flow of information and provides open access to information.

Systems & Processes:
1. Identifies implements & continuously improves systems & processes in order to deliver greater effectiveness of service for the company & customers.

2. Demonstrates & performs in accordance with sound business ethics, purchasing & supply standards, policies & procedures to give Cx India the highest possible perceived integrity in all supplier relationships.

Experience/Knowledge/Technical Skills Required:

Qualification & Experience

An Engineering Graduate (preferably with a Polymer engineering background) and preferably with a Post Graduate qualification in Management.
2-3 years experience in Plastics Packaging Material development, procurement and supply chain.

Knowledge
Knowledge of Budgeting & Forecasting process
Knowledge of categories and understanding of price movements and cost drivers.
Understanding of the Polymer industry (both raw material manufacturing and conversion)
Knowledge of Sourcing Group objectives & deliverables for Procurement.
Knowledge of SGM process and LeanSigma principles and application of required tools in the creation & implementation of source plans.
Knowledge of company’s strategy creation process and its linkages with Procurement.

Technical Skills
Project Management skills
Ability to use cost management tools to achieve cost control, cost reduction & cost containment.
Ability to handle complex supply chain comprising multi-site/location operations
Ability to strengthen supplier management to drive for supplier cost reductions and deliver cost savings to the business.
Ability to adjust / modify course of action basis financial characteristics & behaviours of relevant supply markets.

Incase you are interested, kindly mail me your updated papers (mentioning the Title of the Job you are applying for) at jobzoneforall@gmail.com.

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Manager Procurement – 3rd Party Manufacturing

JOB TITLE: Sourcing Manager – 3^rd Party Manufacturing

REPORTS TO: General Manager – 3PM & Freight

DEPARTMENT: HO Procurement

COUNTRY: India

LOCATION: Gurgaon.

JOB PURPOSE:

. Effectively manage the existing 3^rd party manufacturing partners ( NHC & OTC) through supplier management strategies

. Identify, select and introduce new 3^rd party manufacturing partners in line with business requirements. Responsible for procurement of finished products.

DIMENSIONS OF THIS ROLE

COMPLEXITY & INDEPENDENT THINKING:

1. Manage extremely complex supply for diverse products from both Pharma & NHC trade – Understanding of P2P & DPCO / Conversion costs etc

2. Need to understand the diversity of taxation & Legal system across the country including DPCO to enable us take favorable business decisions

3. Spontaneous & radically different approaches / decisions for problems solving

4. Expertise across a wide range of supply markets

5. In-depth knowledge of major features of such supply markets / sources of information on the same for carrying out industry benchmarking

6. Tactical & strategic negotiation for the category

7. Initiate & manage major cost improvement programmes for strategic categories of expenditure, resulting in significant savings or cost control.

8. Department champion for managing Procurement Overheads

Key Behavioral Competencies Required

§ Ability to drive continuous improvement, streamline work and eliminate low-value / redundant activities

§ Ability to influence & work out ‘Win Win’ negotiations.

§ Ability to respect and accurately represent team / company decisions, perspectives, and ideas

§ Ability to make sound decisions, quickly, with the best information available

§ Strong commercial acumen

§Adhere to the highest integrity value and demonstrate sound business ethics, maintaining required confidentiality

§ Strong interpersonal and networking skills.

Experience / Knowledge / Technical Skills Required:

§ Qualification & Experience

1. Graduate qualification in Engineering
2. Minimum 8-10 years of experience (post qualification) in a similar industry

§ Knowledge

1. Knowledge of SGM process and LeanSigma principles and application of required tools in the creation & implementation of source plans
2. Knowledge of factors affecting and key influencers that affect sourcing activities & supplier management
3. Knowledge of Commercial statutes – taxation structures & processes

§ Technical Skills

1. Project Management skills
2. Ability to use cost management tools to achieve cost control, cost reduction & cost containment
3. Ability to strengthen supplier management to drive for supplier cost reductions and deliver cost savings to the business
4. Strong analytical

Incase you are interested, kindly mail me your updated papers (mentioning the Title of the Job you are applying for) at jobzoneforall@gmail.com.


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Assistant Manager, Capability Building (Talent Development)

POSITION: Assistant Manager, Capability Building (Talent Development)

GRADE: 8

DEPARTMENT: Human Resources

REPORTING TO: Manager, Talent Development

JOB SPECIFICATIONS

EDUCATIONAL QUALIFICATION :

ESSENTIAL: MBA/Post Graduation in Human resources

DESIRED: MBA from a premier B school (Batch 05,06 or 07)

LANGUAGE REQUIREMENTS (IF ANY) : Excellent knowledge of spoken and written English.

TRAVEL REQUIREMENTS: 5-10%

JOB OBJECTIVE I.E. THE PRIMARY FUNCTION AND PURPOSE OF THE ROLE

This role is responsible for building organizational capabilities by designing, developing and rolling out functional and behavioral training programs for all associates. The role also entails diagnosing training needs of associates by conducting annual training need assessments, consolidating training needs by formulating individual development plans, planning training calendars, facilitating training programs and evaluating training effectiveness.

JOB CONTRIBUTIONS I.E. ALL ACTIVITIES PERFORMED TO FULFILL STAKEHOLDER EXPECTATIONS AND WHICH ENCOMPASS THE SPAN OF RESPONSIBILITIES MANAGED.

Design and deliver a capability building framework for the organization in accordance with role specific training needs :

• Build competencies by developing a training model for all associates

• Conduct Training Need Identification using diagnostic methodologies/techniques
•Integrate developmental inputs from career management system with results from TNI
• Formulate individual development plans
• Create a training calendar for the year for both functional and behavioral training needs in line with business requirements
• Evaluate training effectiveness and make corrective action plans


Customize and deliver specific training programs on request from internal customers

• Help other functions in case of specific training requests by planning, organizing and facilitating programs as per requirement
• Create training content and conduct/lead training sessions personally

Campus Program Management

• Execute the Summer Internship Program and the Management Trainee Program.
• Liaison with internal stakeholders and develop programs to facilitate interactions with campuses.




Incase you are interested, kindly mail me your updated papers (mentioning the Title of the Job you are applying for) at jobzoneforall@gmail.com.



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Internal Auditor

INTERNAL AUDIT DEPARTMENT

JOB DESCRIPTION – ASSISTANT MANAGER

Position title: Internal Auditor

Immediate Superior: Manager Audit

Location: Gurgaon, India

Travel: 80 -90%

Qualification: Chartered accountant/Cost accountant

Function Objective:

. To be a part of highly motivated team of professionals with sound business acumen acting as business partners to provide solutions based upon findings through the function of audit.
· Independently conduct audits as per procedures on operating companies and bottling plants as part of the India Division Internal Audit.

Key Functions:

Examinations & Evaluation of the Operating Companies as under:
· Accounting records and Procedures
· Current Internal Controls
· Information Systems
· Review of Operational Activities

Work in synergy with Atlanta Auditors during their review and continue information sharing throughout the year.

Responsibilities:

· Verify and check internal controls systems at operating companies;
· Audit Company policies and procedures and assist in implementation & execution of appropriate and practical solutions to findings.
· Provide support to other departments of the organization by working closely with them on areas of improvement and assisting in implementation of Company policies and procedures.
· Conduct IS audits to check that the Company norms and procedures are being followed in the area of Information Services.
· As part of the audit, be aware of the Company’s code of Business Conduct to be able to identify potential deviations/violations.
· Actively supplement Atlanta Auditors during their visit by closely working with them.
· Develop and conduct training for development of internal auditors.

Essential Knowledge & Skills required:

· A highly pro-active, disciplined organized and objective individual with a sense of urgency.
· Good Knowledge of carbonated soft-drink market in India and general consumer marketing.
· An honest professional with high integrity and a mature approach towards job responsibilities.
· A professional who can maintain confidentiality related to the process of Audit.


System / PC skills required:

· Spread Sheets: Excel, Lotus 1-2-3
· Ms Office/ MS Word
· Presentation: Ms Powerpoint
· Working Knowledge of Windows NT & AS/400 system environment


Other Abilities and Dimensions:

· Be proactive and have sound general business knowledge.
· Should possess excellent planning, analytical and organizational skills.
· Ability to understand, interpret and anticipate operating environment
· Capacity to manage people from diverse cultures
· Demonstrate ability of self-development and aiming for growth within the Organization.
· Capacity to handle a heavy work volume and multiple priorities.


Incase you are interested, kindly mail me your updated papers (mentioning the Title of the Job you are applying for) at jobzoneforall@gmail.com.

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Customer Services Logistics - Manager

JOB TITLE: Customer Services Logistics - Manager

REPORTS TO: Regional Sales Manager (North & Nepal)

DEPARTMENT: Sales

COUNTRY: India

LOCATION: Regional Sales Office (North)

JOB PURPOSE:

· To liaison with the set-ups of company's supply chain for efficient stock replenishment.
. To supervise and control the Northern Region C&Fs, Regional office logistics staff (direct reportees) for efficient inventory management, ensuring optimum service levels to northern region customers and to other type of customers.

Complexity:

· Functioning in an environment where Real time information is not available in the supply chain.
· Dependence on technology is high and risk of its failure is not mitigated
· real time communication with internal customers (e.g. field force) may not be possible at all times by virtue of their field job
· Geographical complexities in the areas of statutory rules & regulations and communication.
· Dependencies on external customers who may not be forthcoming always.

Independent Thinking:

· Innovative approach is often used when negotiating with third parties e.g. wholesalers, transporters, suppliers etc.
· Solely responsible for Southern region’s logistics issues for independent decision-making most of the time.


KEY RESPONSIBILITIES:

§ Facilitates the process of Forecasting done at the area level as per requirement for a smooth inventory flow to meet the supply chain objectives of the organisation.
§ Ensure ageing of stock is maintained as per norms to avoid wastage of inventory at depots (wastage through SDRs).
§ Ensure MIS has been reviewed on a periodical basis to avoid crisis on the business front. Also ensure MIS has been submitted to the superiors in order to facilitate them to take the decision.
§ Controls on C&F functioning for smoother flow of invoicing in order to achieve smooth business flow.
§ Ensures stock replenishment in right quantity, at the right time and the right place to achieve customer satisfaction.
§ To be responsible for planning, budgeting and managing the supply chain of sales reporting formats and other stationary requirements to ensure timely availability to the field force and adherence to company's norms and procedures.
§ Ensure transport, C&F contracts are renewed in time in order to maintain smooth functioning of the depot to achieve better distribution.
§ Ensure Quality norms are maintained at all C&F depots, in order to achieve better quality of our products reaching customer place.
§ Ensure team members are motivated, as well as open feedbacks given to them in time on rectifying their mistakes, in order to get better output from them.
§ Ensure retail universe data received from the field force collated and presented to respective people.
§ Ensure statutory requirements of warehouse in order to meet the smooth business operations.
§ Plan and participate in the 3>1 budgeting process in the region
§ Ensure that adequate internal checks and control procedures exist and that the same are being followed
§ Replenish the stationary to the field force to ensure that no problem in faced while using laid down procedures and formats by the field force
§ Is responsible for Asset Management for North which includes Fixed Assets as well as IT Assets in the region.


Key Behavioral Competencies Required

§ Inventory management skills
§ Forecasting skills
§ Negotiation skills (for depot management and transport management)
§ People management skills
§ Analytical skills
§ Communication skills



Experience/Knowledge/Technical Skills Required:

• Graduate with at least 5-7 years of logistics experience / MBA with 2-3 years experience
• Knowledge of company’s processes, systems and procedures.
• Knowledge of the functioning of supply chain
• Working knowledge of IT products – software applications and languages.
• Knowledge of Sales and Distribution management.
• Knowledge of statutory rules & regulations pertaining to the above

Incase you are interested, kindly mail me your updated papers (mentioning the Title of the Job you are applying for) at jobzoneforall@gmail.com.


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